A: Once you’ve successfully placed your order, you’ll receive an email confirmation from us within a few minutes. 📧 If you don’t see it, check your spam folder just in case. If you still have concerns, please feel free to email us at care@elitecarat.com – we’re always here to help! 💙

A: Yes, you can update your shipping address within 24 hours of placing your order. Please reach out to us as soon as possible at care@elitecarat.com, and we’ll do our best to accommodate the change. Please note that once your order is shipped, address changes won’t be possible. 🚚💨

A: Yes, we ship to most countries worldwide! 🌎✨ No matter where you are, we’ll make sure your dazzling piece reaches you safely. Enjoy free worldwide shipping with every order! 💎📦

A: Our production process takes 10-12 business days as each piece is custom-made with love. Once shipped, delivery typically takes 5-7 business days, depending on your location. 📅✨ You’ll receive a tracking link once your order is on its way, so you can follow its journey right to your door! 🚀📦