Privacy Policy
Effective Date: 05-09-2023
At Elite Carat, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, interact with our services, or make a purchase. By accessing or using our services, you agree to the practices described in this Privacy Policy.
Information We Collect:
We may collect various types of information, including but not limited to:
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Personal Information: This includes information such as your name, email address, postal address, phone number, and other personally identifiable information that you provide when making a purchase or communicating with us.
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Payment Information: We collect payment details such as credit card information or other payment methods when you make a purchase. This information is securely processed and stored by our payment service providers, and Elite Carat does not retain your complete payment information.
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Browsing Information: We may collect data about your use of our website, including your IP address, browser type, device type, and other information related to your browsing activity.
How We Use Your Information:
We use the information we collect for various purposes, including:
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Order Processing: To fulfill your orders, provide you with product information, and complete transactions.
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Communication: To respond to your inquiries, send order updates, and provide customer support.
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Marketing and Promotions: With your consent, we may use your contact information to send you marketing materials, promotions, and updates about our products and services.
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Improvement of Services: To analyze and improve our website, products, and services, based on your preferences and interactions.
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Security: To protect the security and integrity of our website and services, including the prevention of fraud and unauthorized access.
Sharing Your Information:
We may share your information with third parties under the following circumstances:
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Service Providers: We may share your information with trusted service providers who assist us in providing services such as payment processing, order fulfillment, and website maintenance. These providers are contractually obligated to protect your information and use it solely for the purposes specified by Elite Carat.
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Legal Compliance: We may disclose your information as required by law, regulation, legal process, or government request.
Your Choices:
You have choices regarding the information you provide to us:
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Opt-Out: You may opt out of receiving marketing communications from us by following the unsubscribe instructions provided in the emails we send you.
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Access and Correction: You may access, update, or correct your personal information by contacting us.
Security:
We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, and destruction. However, please be aware that no data transmission over the internet or electronic storage method is 100% secure, and we cannot guarantee absolute security.
Children's Privacy:
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that a child has provided us with their personal information, please contact us, and we will take appropriate steps to delete such information.
Changes to this Privacy Policy:
Elite Carat may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. We will post the updated policy on our website, and the revised version will be effective as of the "Effective Date" stated at the beginning of the policy.
Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:
Email: care@elitecarat.com
Address: Unit 3a 34-35 Hatton Garden, Holborn, London, United Kingdom, EC1N 8DX
Thank you for choosing Elite Carat. Your privacy and trust are important to us, and we are committed to safeguarding your personal information.
